Privacy policy
Data Controller
The data controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
neugart GmbH & Co. KG
Heerstr. 11
78554 Aldingen
datenschutz@neugart-online.de
Your Rights as a Data Subject
You may exercise the following rights at any time in accordance with the EU General Data Protection Regulation (GDPR) by contacting us using the contact information provided:
- Access to the data we have stored about you and information regarding its processing (Art. 15 GDPR),
- Rectification of inaccurate personal data (Art. 16 GDPR),
- Erasure of your data stored by us (Art. 17 GDPR),
- Restriction of data processing, provided that we are not yet permitted to erase your data due to legal obligations (Art. 18 GDPR),
- Objection to the processing of your data by us (Art. 21 GDPR), and
- Data portability, provided you have consented to the data processing or have entered into a contract with us (Art. 20 GDPR).
If you have given us your consent, you may revoke it at any time with future effect.
You may lodge a complaint with a supervisory authority at any time, e.g., with the competent supervisory authority of the state where you reside or with the authority responsible for us as the data controller.
A list of supervisory authorities (for the private sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Processing Activities
Collection of General Information When Visiting Our Website
Nature and Purpose of Processing
When you access our website—that is, if you do not register or otherwise submit information—information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, and similar data.
It is processed in particular for the following purposes:
- To ensure a smooth connection to the website
- To ensure seamless use of the website
- To ensure and evaluate system security and stability, particularly for the purpose of detecting misuse
- To ensure the technically error-free display and optimization of the website
We do not use your data to draw conclusions about your identity. However, we reserve the right to review the server log files retrospectively should there be concrete indications of unlawful use.
Legal Basis and Legitimate Interest
Processing is carried out in accordance with Article 6(1)(f) of the GDPR based on our legitimate interest in improving the stability and functionality of our website, as well as ensuring system security and detecting misuse.
Recipients
The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Retention Period
Data is stored in server log files in a form that allows for the identification of data subjects for a maximum of 10 days, unless a security-related incident occurs (e.g., a DDoS attack).
In the event of such an incident, server log files are stored until the security-related incident has been resolved and fully investigated.
Provision Required or Necessary
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, certain features and services may be unavailable or limited.
Objection
Please read the information below regarding your right to object under Article 21 of the GDPR.
Contacting Us
Nature and Purpose of Processing
Our website features a contact form that can be used to contact us electronically. If a user makes use of this option, the data entered in the form is transmitted to us and stored.
At the time the message is sent, the following data is also stored:
- Date and time of the request
You can also contact us via the email addresses provided. In this case, the user’s personal data transmitted with the email will be stored. This includes the date and time the email was sent, the email address, IP addresses, and information about the servers involved in the email communication.
You can contact us using the phone numbers provided. In doing so, we collect log data that includes your phone number and the duration of the call.
Regardless of the chosen method of communication, we collect the content of your inquiry. Your data is stored for the purpose of individual communication with you.
Legal Basis
The processing of data is based on a legitimate interest (Art. 6(1)(f) GDPR).
Our legitimate interest in processing your data is to enable you to contact us easily.
If you contact us to request a quote, the data is processed for the purpose of taking steps prior to entering into a contract (Art. 6(1)(b) GDPR).
Recipients
Recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Retention Period
Data will be deleted no later than 10 days after the contact request has been processed.
If a contractual relationship is established, we are subject to the statutory retention periods. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.
Provision Required or Necessary
The provision of your personal data is voluntary. However, we can only process your request if you provide us with the necessary information and the reason for your request.
Objection
Please read the information below regarding your right to object under Article 21 of the GDPR.
Cookies
A cookie is a small data file that is created when you visit a website and is temporarily stored on the website visitor’s system. If the user visits this website’s server again, the user’s browser sends the previously received cookie back to the server. The server can analyze the information obtained through this process. Cookies can, in particular, make navigating a website easier.
You can access detailed information about cookies—including which cookies are used on this website and for what purposes—at any time in the cookie settings.
Deleting Cookies
You can delete individual cookies or all cookies. In addition, you will find information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you can find the necessary information at the following links:
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Microsoft Edge: https://support.microsoft.com/de-de/windows/verwalten-von-cookies-in-microsoft-edge-anzeigen-zulassen-blockieren-l%C3%B6schen-und-verwenden-168dab11-0753-043d-7c16-ede5947fc64d
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
In addition, you can prevent so-called scripts from loading by default. NoScript allows JavaScript, Java, and other plugins to run only on trusted domains of your choice.
For information and instructions on how to configure this feature, please contact your browser’s provider (e.g., for Mozilla Firefox: https://addons.mozilla.org/de/firefox/addon/noscript/).
Technically Necessary Cookies
Nature and Purpose of Processing
We use cookies to make our website more user-friendly. Some elements of our website require that the browser accessing the site can be identified even after a page change.
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website cannot be provided without the use of cookies. For these features, it is necessary for the browser to be recognized even after a page change.
We require cookies for the following applications:
You can find an overview of the cookies we use in our Cookie Consent Tool.
Legal Basis and Legitimate Interest
Data processing in this regard is based solely on our legitimate interest in ensuring a user-friendly design of our website and in documenting consent in accordance with Article 6(1)(f) of the GDPR, in conjunction with a balancing test under Section 25(2) of the TDDDG.
Recipients
Recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Retention Period
Please refer to the cookie consent tool for the respective retention periods of the cookies.
Provision Required or Necessary
The provision of the aforementioned personal data is not required by law or contract. However, without this data, we cannot guarantee the service or the proper functioning of our website. In addition, certain features and services may not be available or may be limited.
Objection
Please read the information below regarding your right to object under Article 21 of the GDPR.
Information Regarding Your Right to Object Under Article 21 of the GDPR
Right to Object on a Case-by-Case Basis
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(f) of the GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
Recipient of an objection
datenschutz@neugart-online.de
Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy to ensure it always complies with current legal requirements or to reflect changes to our services, such as the introduction of new services. The updated Privacy Policy will then apply to your next visit.
Questions About Data Protection
If you have any questions about data protection, please send an email to the data controller listed above.
Copyright Notice
This privacy policy was created with the assistance of activeMind AG—the experts in external data protection officers (Version #2024-10-25).
Disclaimer
This privacy policy is a template and does not guarantee completeness or accuracy. We assume no liability for an incomplete or incorrect privacy policy. If you have specific questions, please feel free to send us an email.
Terms of Use
If you use this privacy policy or parts of it on your website, you must include the reference to activeMind AG and the link to our website in the policy. Provided this requirement is met, the privacy policy may be used for personal or commercial websites, both for your own purposes and for those of your clients.